Terms & Conditions
a) Unless otherwise stated all orders are subject to a 5% over or under run. If exact quantities are required additional charges may apply.
b) Payment in full is required with order unless otherwise agreed. Please note currently no VAT is charged on products or services.
c) We reserve the right to charge interest on overdue accounts @ 3% per month above Santander Bank (UK) base rate.
d) All prices are ex-works and carriage will be charged extra with exception of those clients that have been quoted free delivery.
e) Goods remain the property of Golf Tee Store until paid for in full.
f) All prices quoted are in £’s Sterling.
g) Whilst every effort will be made to hold prices until the end of the year prices are subject to change without notice.
h) English law shall prevail.
j) Quotations are valid for 30 calendar days from the date of issue of the quote unless otherwise specified.
k) Any item plain or printed including logos and company names that is supplied or incorprated on a product supplied by Golf Tee Store may be displayed or described on our web site or our promotional items and you will hold Golf Tee Store free from any litigation or protected registration status (patents or trade marks included) unless advised prior to payment that we cannot use such information. Failing to receive such communication your express permission is taken as being given to use such information.This applies whether payment was made from this web site (Golf Tee Store) our payment providers or direct payment for example bacs.
l) Any material including images, designs, logos and brands supplied to us for use in printing, display, marketing or in any other format must be free from any legal liability, royalties, copyright, IP etc. and you the customer must have the legal right that enables us to accept your material, produce artwork for your approval and then provide a finished product free from any obligation or liability. Furthermore if any liability is sought from Golf Tee Store over any material our customers have asked us to provide or by nature of carrying out anything that may be included in these terms and conditions then you our customer agree to pay any damages, consequential losses, fees. infringement of any types of protection and any other liability so rendering Golf Tee Store harmless and free from litigation.
m) For personalised items there are no refunds unless our workmanship is very poor or incorrect from that approved prior to being personalised. In which case we resereve the right once proved that we are at fault to either refund monies excluding delivery or replace the item. If we have pointed out prior to supplying the goods that your request for personalisation is difficult to achieve or the personalisation process for a particular process is not exact and you decide to still progress with the order but subsequently do not like the outcome there are no refunds available. Please note that for personalised items you accept that text, logos or designs that are printed onto a small area like ball markers, pitch mark tools, golf tees etc. will be much smaller and may not be readable or clear. Although the proofs or artwork may be legible until the item is printed onto the product the exact clarity is unknown and this is a risk that may present itself and please be aware of this. We can and do offer test prints when it is clearly evident this may be the case but it is not always possible.
In the description portion found towards the bottom of each product page we try to make as much useful information to the buyer as possible which incudes where possible advice about personalised accuracies.
Deliveries and Shipments
We will take all reasonable steps to deliver your order within the time indicated in the product description. Delivery for many items is 5 to 10 working days but may take 10 to 20 working days in busy periods or if suppliers shipments are delayed (UK and overseas suppliers). However, we will not be under any liability to you in respect of any failure to deliver within this timescale or on any particular day or dates.Customers who use our Courier Delivery service MUST provide a delivery address where the order can be accepted and signed for. i.e. your home, a neighbour or your workplace. Please note some products require 8 to 12 week delivery times and we will notify you on this web site or in person if this is the case. Should faster delivery be required it is usually possible to organise part shipment for an additional charge.
Delivery times shown relating to product delivery are for the UK only. If products are required to be shipped outside the UK then this will take longer depending on the quantity of the products and where in the world the items are being shipped to.
THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. REFERENCES TO CORPORATIONS, THEIR SERVICES AND PRODUCTS, ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. IN NO EVENT SHALL GOLF TEE STORE OR ITS ASSOCIATED TRADING ENTITIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION.
Descriptions of, or references to, products or publications within this web site or its associated entities does not imply endorsement of that product or publication.
No warranty of any kind with respect to the subject matter included herein, the products listed herein, or the completeness or accuracy of this catalog is given.Golf Tee Store and its associated entities specifically disclaims all warranties, express, implied or otherwise, including without limitation, all warranties of merchantability and fitness for a particular purpose.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GOLF TEE STORE MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE CONTENT DESCRIBED IN THIS PUBLICATION AT ANY TIME
Additional Terms and Conditions
a) Orders - All orders must be received in writing; verbal orders cannot be accepted.
b) Artwork – We generally for printed items provide artwork/proofs generated from free issue electronic artwork supplied by the customer. Artwork can be accepted in jpg, pdf, gif or vector format. Where text is required fonts should be free issued to us if we do not have these on our database. To ensure printing is readable a minium of 300dpi image is required. For many applications we can only print if a vector file is provided. If the customer does not have this we can create one for an additional charge.
c) Colour Matching - Where Pantone® or special colours are required these will be matched as closely as printing processes allow. If printing whether pantone matching or otherwise a colour on two different parts of an object for example the tee stem and cup we cannot guarantee a colour match because the material base, area to print on and size may affect the print and may look different, they may be printed at different times and so we will make our best efforts to match as well as we can. No refunds will be given if they are not identical.
d) Artwork For Approval – An emailed design will be supplied for approval prior to printing. The artwork is not a technical drawing but a general image of how the print will look. The exact placement of the printing on the object may differ from that shown on the proof. If exact print placement is required please notify us prior to placing your order. If printed products are required as proofs, charges will apply. Please note once a proof or artwork has been approved any changes will be chargeable. Due to personalisation the colours of the finished article may not be an exact match to the artwork colours.
e) Samples – These maybe available to view depending on the product.
f) Delivery – We will always endeavour to meet our customers reasonable delivery requirements. However, if you have a particularly short lead time, please call us to discuss.
g) Origination – Initial order only. For the same image we do not charge for repeat set ups. For set up costs these may apply each order. However, screens & plates are generally held for 2 years but cannot be gauranteed.
h) Images and Colours- The products or customised product images on this web site must be treated with caution as colours and images displayed on a computer screen are not necessarily a true representaion of the actual item due to monitor and screen variations, resolution and software manipulation. Product styles and designs change over time so any image shown may not be an exact match to the goods you will receive but the goods will be fit for purpose.
Please read our Refund Policy as this forms part of our Terms and Conditions.