Delivery Charges and Information

Delivery from the UK to the European Union

Please note that for UK exports to EU countries we have to pay not only the courier costs but on top of this an administration charge plus the receiving countries vat rate on the combined value of the goods plus the carriage charge.This makes shipping much more expensive than it was when the UK was part of the European Union. Our shipping charges are based on weight so you are strongly advised to contact us by email before placing your order so that we can calculate the least expensive option to send goods to you.

Delivery Charges

For shipment we select either the Royal Mail postal service or a courier and our charges are based on the size and weight. These charges often vary so cannot give a fixed sum but on the cart after you order there is a delivery box which will show you the delivery charge and this is also shown in the cart.

If the dimensions of the shipment are larger than a carrier will accept we will contact you to explain the options.

Please note delivery charges do vary as does the cost of the packaging so all prices may be changed without notice.

General

We will take all reasonable steps to deliver your order within the time indicated in the product description. Delivery for many items is 5 to 10 working days but may take 10 to 20 working days in busy periods or if suppliers shipments are delayed (UK and overseas suppliers). However, we will not be under any liability to you in respect of any failure to deliver within this timescale or on any particular day or dates.Customers who use our Courier Delivery service MUST provide a delivery address where the order can be accepted and signed for. i.e. your home, a neighbour or your workplace. Please note some products require 8 to 12 week delivery times and we will notify you on this web site or in person if this is the case. Should faster delivery be required it is usually possible to organise part shipment for an additional charge.

Delivery times shown relating to product delivery are for the UK only. If products are required to be shipped outside the UK then this will take longer depending on the quantity of the products and where in the world the items are being shipped to.